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Procurement Manager

Supply Chain & Logistics

About the role

We are looking for an experienced Procurement Manager to manage the company’s supply of products and services. Procurement Manager responsibilities include strategizing to find cost-effective deals and suppliers. The Procurement Manager’s duty is to discover the best ways to cut procurement expenses, so that the company can invest in growth and people.

Responsibilities:

  • Devise and use fruitful sourcing strategies
  • Discover profitable suppliers and initiate business and organization partnerships
  • Negotiate with external vendors to secure advantageous terms
  • Approve the ordering of necessary goods and services
  • Finalize purchase details of orders and deliveries
  • Examine and test existing contracts
  • Track and report key functional metrics to reduce expenses and improve effectiveness
  • Collaborate with key persons to ensure clarity of the specifications and expectations of the company
  • Foresee alterations in the comparative negotiating ability of suppliers and clients
  • Expect unfavorable events through analysis of data and prepare control strategies
  • Perform risk management for supply contracts and agreements
  • Control spend and build a culture of long-term saving on procurement costs

Requirements:

  • Proven working experience as a procurement manager, procurement officer or head of procurement
  • Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
  • Talent in negotiations and networking
  • Good knowledge of supplier or third party management software
  • Aptitude in decision-making and working with numbers
  • Experience in collecting and analyzing data
  • Strong leadership capabilities
  • BSc degree in supply chain management, logistics or business administration

Warehouse Associate

Supply Chain & Logistics

About the role

We are looking for a capable Warehouse Associate to support our company’s warehouse operations. You will receive, input, sort, load and unload products and you will perform various warehouse activities.

Responsibilities:

  • Process, package and ship orders accurately
  • Organize stocks and maintain inventory
  • Inspect products for defects and damages
  • Examine ingoing and outgoing shipments
  • Organize warehouse space
  • Receive, unload and place incoming inventory items appropriately
  • Check, verify and fill customer invoices
  • Abide by all company safety and hygiene regulations
  • Contribute ideas on ways to improve or optimize warehousing procedures
  • Keep warehouse clean and organised daily

Requirements:

  • Proven warehouse experience
  • Ability to operate forklift, hand truck, pallet jack and other warehouse equipment
  • Adequate knowledge of warehouse data system
  • Team player with organisational skills
  • Ability to lift or move heavy products
  • High school diploma

Warehouse Manager

Supply Chain & Logistics

About the role

We are looking for an effective Warehouse Manager to direct receiving, warehousing and distribution operations. You will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products.

Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.

Responsibilities:

  • Strategically manage warehouse in compliance with company’s policies and vision
  • Oversee receiving, warehousing, distribution and maintenance operations
  • Setup layout and ensure efficient space utilization
  • Initiate, coordinate and enforce optimal operational policies and procedures
  • Adhere to all warehousing, handling and shipping legislation requirements
  • Maintain standards of health and safety, hygiene and security
  • Manage stock control and reconcile with data storage system
  • Prepare annual budget
  • Liaise with clients, suppliers and transport companies
  • Plan work rotas, assign tasks appropriately and appraise results
  • Recruit, select, orient, coach and motivate employees
  • Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
  • Receive feedback and monitor the quality of services provided

Requirements:

  • Proven work experience as a warehouse manager
  • Expertise in warehouse management procedures and best practices
  • Proven ability to implement process improvement initiatives
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Hands on experience with warehouse management software and databases
  • Leadership skills and ability manage staff
  • Strong decision making and problem solving skills
  • Excellent communication skills
  • BS degree in logistics, supply chain management or business administration

Supply Chain Analyst

Supply Chain & Logistics

About the role

We are looking for a Supply Chain Analyst to conduct data analysis to improve our supply chain operations. Your job will help us increase efficiency and reduce costs.

In this role, you should have an analytical mind and a strong business acumen. Problem-solving skills and attention to detail are essential. If you also have experience in logistics and supply chain processes, we’d like to meet you.

Your goal will be to help our supply chain run as smoothly and profitably as possible.

Responsibilities:

  • Create processes and methods to gather supply chain data
  • Analyze data to identify problematic areas and suggest improvements
  • Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)
  • Develop requirements and standards (e.g. packaging, procurement, delivery)
  • Oversee inventory procedures
  • Discover the most cost-effective shipping modes and schedules
  • Evaluate vendor operations (e.g. freight forwarders) according to quality standards
  • Help foster trusting relationships with business partners
  • Collaborate with IT professionals to implement effective systems
  • Track KPIs and report on supply chain’s performance

Requirements:

  • Proven experience as a Supply Chain Analyst, Logistics Coordinator or similar role
  • Experience in data mining, analysis and reporting
  • Familiarity with supply chain processes (e.g.inventory planning, warehouse management)
  • Working knowledge of MS Office, relational databases and ERP systems (e.g. SAP)
  • Analytical mind with business acumen
  • Problem-solving aptitude
  • Attention to detail
  • Excellent communication skills
  • Outstanding organizational ability
  • BSc/BA in Logistics, Business Analytics, Mathematics or a related field

Business Development Representative

Sales

About the role

We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.

Ultimately, you will boost sales and contribute to our long-term business growth.

Responsibilities:

  • Qualify leads from
  • Contacting prospective and current clients
  • Staying up to date with new services/products and plans
  • Assigning the appropriate services/products to clients
  • Presenting information to clients
  • Participating in sales meetings
  • Maintaining customer info and records
  • Setting up meetings for clients and executives
  • Reporting to the business development management when required

 

Requirements:

  • Proven work experience as a Business Development Representative
  • Experience within the sales/marketing field
  • Proven record of achieving a specific quota
  • Experience with salesforce software
  • Able to use multiple platforms
  • Understanding and analysing the sales metric system
  • Great negotiation skills
  • Able to suggest ideas and give effective presentations
  • BSc degree in Marketing or any related field

Account Manager

Sales

About the role

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities:

  • Acting as a communication hub for clients/customers
  • Building long-term rapport with customers
  • Being able to negotiate contracts effectively
  • Resolving customer disputes and attending to enquiries
  • Providing reports on account
  • Finding opportunities to assist with the growth of the company
  • Developing ideas/strategies to help build a good relationship with clients
  • Assisting with critical issues and escalations

Requirements:

  • Experience as an Account Manager or related profession
  • Excellent communication skills
  • Familiar with CRM software and MS Office
  • Knowledgeable about delivering solutions based on customer needs
  • Ability to manage multiple projects
  • Excellent negotiation and leadership skills
  • BA/BSc degree in Marketing, Business or related field

Account Executive

Sales

About the role

We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.

The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach.

The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction.

Responsibilities:

  • Making new business plans
  • Managing the entire sales cycle
  • Seeking new sales opportunities
  • Introducing products/service to prospective clients/customers
  • Keeping a track of sales trends
  • Keeping in contact with clients
  • Resolving disputes
  • Negotiating agreements

Requirements:

  • Experience as an Account Executive
  • Having knowledge of principles of marketing and research
  • Good negotiation skills
  • Familiar with salesforce and MS Office softwares
  • Excellent communication skills ( verbal and written)
  • Possessing good business acumen
  • BA/BSc in Business, Marketing or a related field

Visual Merchandiser

Merchandising

About the role

We are looking for a creative retail Visual Merchandiser to increase sales, get buyer’s attention and to provide an excellent in-store experience.  The goal is to use visual merchandising to convert window shoppers into prospects, drive branding and sales objectives and maximize profitability.

Responsibilities:

  • Implementing effective merchandising strategies
  • Being very creative at what you do
  • Establishing promotional displays
  • Creating a clear image as to what the exact  product/service is
  • Monitoring cost and budget
  • Researching new ideas and trends
  • Monitor costs and work within budget
  • Overseeing the production and brief staff on arranging displays

Requirements:

  • Experience as a Visual Merchandiser
  • Creative skills
  • Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilisation
  • Familiar with Illustrator and Photoshop
  • Knowledge of current visual merchandising trends
  • Familiar with  MS Office
  • Innovative thinker
  • BA/BSs degree in Visual Merchandising, Fashion Merchandising or a related field

Store Manager

Retail

About the role

We are looking for a results driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store manager responsibilities may include supervising assistant store managers.

Responsibilities:

  • Ensuring that a high level of customer service is being offered
  • Ensuring compliance procedures are being followed
  • Reporting on goods trending, customer needs, budget and profit
  • Implementing effective strategies
  • Advising subordinates of any updates/ procedures
  • Handling severe customer issues

Requirements:

  • Experience as a Store Manager/Retail Manager
  • Proficient at MS Office , ERP and other applications
  • Good analytical skills
  • Effective communication skills
  • Good negotiation skills
  • BA/BSc in Business, Marketing or a related field

Retail Sales Representative

Retail

About the role

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. 

Responsibilities:

  • Handling customer  issues
  • Providing information about products/services
  • Informing customers about sales/discounts
  • Communicating precisely with customers

Requirements:

  • Experience as a Sales Representative
  • Proven record of quotas
  • Effective communication skills
  • People person nature
  • High school diploma or certificate in sales

Retail Manager

Retail

About the role

We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximize sales and minimize costs.

The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.

The goal is to manage our store in ways that boost revenues and develop the business.

Responsibilities:

  • Organizing store operations
  • Overseeing store activities
  • Handling customer complaints
  • Monitoring sales performance
  • Advising subordinates
  • Ensuring that all legal and health procedures are followed
  • Improving different aspects of the store

Requirements:

  • Experience as a Retail Manager
  • Proficient with retail management practices
  • Good  analytical skills
  • Effective communication skills
  • People person nature
  • BA/BSc Business, Marketing or a related field; MSc is preferable

Buyer

Merchandising

About the role

We are looking for a competent retail Buyer to select and purchase lines of products on behalf of our company. The role is very important since our business activities cannot begin without the necessary stock.

The quality and variety of products on our shelves are essential for our success. Therefore, the ideal candidate must be a responsible individual with great attention to detail. As a retail buyer, you will also need to negotiate with suppliers to secure competitive prices.

The goal is to ensure that the business will always have adequate stock that meets its requirements. That way we can deliver value to our customers through high-quality products and facilitate sustainable growth.

Responsibilities:

  • Identifying excellent options in the market
  • Making reasonable choices with the ordering of products
  • Maintaining a good relationship with suppliers
  • Identifying new products on the market
  • Negotiating well with suppliers to get the best deals on products
  • Tracking products and ensuring timely delivery
  • Monitoring inventory
  • Creating reports on budgets, sales,etc.
  • Going to events to know what’s trending

Requirements:

  • Experience as a Retail Buyer
  • Able to handle inventory/stocks
  • Good mathematical skills
  • Effective communication skills
  • Good organizational skills
  • Proficient at MS Office
  • High school diploma or relevant certificate

Merchandiser

Retail

About the role

We are seeking an experienced Merchandiser who is dedicated within this field to join our company.  You will be required to analyze product figures, implement strategies and negotiating with suppliers and buyers.

Responsibilities:

  • Planning and exercising strategies to meet the company’s objectives
  • Analyzing sales figures
  • Negotiating with buyers and suppliers
  • Monitoring inventory
  • Making reports on stocks, sales and budget
  • Maintaining a good relationship with buyers and suppliers

Requirements:

  • Experience as a Merchandiser
  • Strong attention to details
  • Good analytical and negotiation skills
  • Effective communication skills
  • Good commercial acumen
  • BA/Bsc in Business, Marketing or a related field
Category Manager

Merchandising

About the role

We are looking for a Category Manager to manage a group or category of products for our company. You will be the one responsible for the pricing and overall promotion of a product category to maximize consumer appeal. Relationships with vendors and product range management will also be part of your duties.

An excellent category manager must have extensive experience in understanding consumer needs and the retail environment. They must have a commercial mindset and full comprehension of marketing and sales principles. Exceptional communication skills are also key for category managers.

The goal is to increase sales and profitability of business to drive sustainable growth.

Responsibilities:

  • Analyzing data
  • Implementing successful strategies
  • Creating exit plans for unsuccessful products
  • Maintaining trust relationships with vendors
  • Working closely with marketing teams

Requirements:

  • Experience as a Category Manager
  • Proficient at category managing
  • Good analytical skills
  • Effective communication skills
  • Proficient at MS Office and other applications
  • BA/Bsc in Business, Marketing or a related field

Public Relations Manage

About the role

We are seeking a Public Relations Manager (PR Manager) to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsibilities:

  • Developing marketing strategies
  • Coordinating events/activities
  • Coordinate all public relations activities
  • Overseeing PR activities
  • Handling marketing/media inquiries
  • Monitoring PR results
  • Building rapport with PR professionals

Requirements:

  • Experience as Public Relations Manager
  • Proof of executing PR campaigns
  • Proficient in the Media and Marketing field
  • Excellent spokesperson
  • Exceptional communications skills (verbal and written)
  • Solid experience with social networks
  • BA/BSc in Public Relations,  Marketing, Communications or a related field

Communications Specialist

Media & Public Relations

About the role

We are looking for an enthusiastic Communications Specialist to manage our external and internal communications. You will promote a positive public image and control the dissemination of information on our company’s behalf.

Phenomenal communication and copywriting skills make a strong communications specialist. Experience in corporate communications and project management are important qualities too. Your enthusiasm and positive attitude will help you gain the trust of colleagues and external parties alike.

Responsibilities:

  • Creating effective communications strategies
  • Managing communications internally
  • Planning events
  • Participating in events
  • Resolving public issues
  • Working with senior managers

Requirements:

  • Experience as a  Communications Specialist
  • Experience in organizing
  • Effective communication skills
  • Excellent organizational skills
  • Proficient in MS Office
  • Computer savvy and familiar with social networking
  • BA/BSc in Public Relations,  Marketing, Communications or a related field

Manager of Quality Assurance

Manufacturing

About the role

We are looking for a Manager of Quality Assurance to assure the high quality of our operations and services aiming to the long-term success of our business. Your duties will include inspecting procedures and outputs, and identifying mistakes or non-conformity issues, and organizing the verification of product it reaches our customers.

You should have solid experience in quality control together with great attention to details, and be able to make professional conclusions about the quality of products and services. We expect you to be reliable and to understand well the business life cycle of a product.

Responsibilities:

  • Review and analyze procedures and report quality issues
  • Supervise all operations that affect quality
  • Support and guide inspectors, technicians and other staff
  • Verify the reliability and consistency of production by checking processes and final output
  • Analyze customers’ requirements and make sure they are satisfied
  • Document all malfunctions and report them to production executives
  • Find proactive solutions by collecting and analyzing quality data
  • Oversee the usage of standards and policies
  • Manage records of quality reports, statistical reviews and relevant documentation
  • Enforce the compliance with all legal standards
  • Interact with external quality assurance officers during on-site inspections

Manager of Quality Assurance Requirements:

  • 2+ years' experience of working on a Quality Assurance Manager or other similar position
  • Significant experience of using methodologies of quality assurance and standards
  • Significant experience with data analysis and statistical methods
  • Good practical experience with MS Office and databases
  • Strong numerical skills, with great attention to detail and a results driven approach
  • Strong communication, organizational and leadership skills
  • BSc or BA degree in business administration or other relevant area
  • Certification of quality control, such as ISO 9000, will be a bonus

Machinist

Manufacturing

About the role

We are looking for a Machinist to handle various kinds of our machines to fulfill assigned tasks, optimizing their performance. Your duties will include performing accurate measurements, producing or repairing precision parts and handling both manual and automated equipment.

You should possess good manual dexterity and an eye for detail, and have decent knowledge of mathematics and mechanics. We also expect you to adhere to safety requirements.

 

Responsibilities:

  • Inspect samples, drawings or instructions to understand specifications of output
  • Set the sequence of necessary actions for the completion of a job
  • Mark material for cutting or shaping, taking its measurements
  • Prepare appropriate machines (such as lathes) and position or load material for a job
  • Define and program size of batches, speed of machine etc.
  • Inspect working machines to adjust the feed, maintain temperature and identify issues
  • Review output to ensure consistency with specifications and discard defects
  • Manage records of approved and defective units or final products
  • Organize routine machine maintenance and repair minor damages

Requirements:

  • 2+ years' experience of working on a Machinist position
  • Significant experience of using and programming manual, semi-automated or automated tools and machines, such as lathes, grinders and so on
  • Significant experience of taking accurate measurements with precision tools (such as calipers)
  • Excellent knowledge of the properties of metal and other materials
  • Good ability to read blueprints, schematics and manuals
  • Strong mathematical and analytical skills
  • Physical stamina and strength to lift heavy items
  • High school diploma or equivalent; completion of vocational training or an apprenticeship will be a bonus

CNC Operator

Manufacturing

About the role

We are looking for a CNC Operator to join our team and handle our computer numerically controlled (CNC) machinery safely and accurately to fulfill various tasks. Your duties will include producing high quality parts and materials with the help of programming machines and comply with all safety guidelines.

You should be a highly skilled professional, able to work with great concentration and precision. We also expect you to possess a keen eye for detail and great mechanical aptitude.

Responsibilities:

  • Setup and handle CNC machines to perform tasks such as drilling, grinding, milling etc.
  • Read and implement specifications of the task at hand and the desired result
  • Manage raw materials and parts when working with the machines
  • Conduct test runs to check if the machines produce outputs according to specifications
  • Program machines to complete full cycles to fabricate large number of parts
  • Monitor the working machines and make any necessary adjustments to produce a better result
  • Review and measure finished products and compare them with requirements to determine if the process has been completed properly
  • Supervise the machinery on a daily basis and maintain it properly

Requirements:

  • 2+ years' experience of working on a CNC Operator or other similar position
  • Significant experience in operating CNC machinery and precision measurement tools
  • Significant experience of reading and interpreting mechanical documents and drawings
  • Good familiarity with computer programming and CAD/CAM
  • Strong mechanical aptitude and good math skills
  • Strong communication skills, with keen eye for detail and results-driven approach
  • Successfully completed apprenticeship
  • High school diploma or equivalent; additional certificate or diploma in engineering or other relevant area will be a bonus

Assembler

Manufacturing

About the role

We are looking for an experienced Assembler who will produce complex outputs by putting together smaller components. Your duties will include ensuring all parts fit correctly and are suitable for the final product, using your hands or machines to do the job with greater precision.

We expect you to possess good technical knowledge together with great manual dexterity. You should also be able to read instructions represented in manuals, drawings and schematics etc. and follow them with precision is extremely important.

Responsibilities:

  • Understand and follow instructions and established procedures
  • Gather all material and equipment needed to begin the process
  • Perform precision measurements to ensure perfect fit of components
  • Prepare components according to measurements and specifications
  • Organize and put together all material and parts to build more complex units
  • Verify output to ensure highest quality
  • Monitor the assembled equipment and verify it is in good condition
  • Manage records of production quantities and time
  • Prepare reports on issues, malfunction or defective parts and submit to your supervisors

Requirements:

  • 2+ years' experience of working on an Assembler position
  • Significant experience with technical tools (such as clamps) and machines (such as presses)
  • Significant experience of reading and implementing blueprints, drawings etc.
  • Strong technical knowledge with good understanding of quality control principles
  • Excellent hand-eye coordination and physical condition
  • Strong communication skills
  • High school diploma; additional degree from a technical school will be a bonus

Animator

Media & Public Relations

About the role

We are looking for a creative Animator to develop excellent visual frames with 2D/3D or other techniques. Your work will give life to storylines and characters in films, games or videos.

Animators possess a creative eye and artistic aptitude. They can easily turn a script or a concept into an impressive computer-generated animation. To excel in this role, you must be highly skilled in CGI software and storytelling.

Responsibilities:

  • Understanding storylines to create excellent animation
  • Creating drawings electronically and by hand
  • Incorporating images with special effects
  • Working with audio engineer and editors to synchronize movements of characters

Requirements:

  • Experience as an Animator
  • Knowledge of 3D techniques
  • Possess a creative imagination
  • Excellent communication skills (verbal and written)
  • Good time management skills
  • BA/BSc in Graphic Design or a related field

Copywriter

Marketing

About the role

We are looking for a creative Copywriter to write clear and concise copy for ads, publications and websites. Your words will inform and engage target audiences.

Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.

Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.

Responsibilities:

  • Writing clear and interesting articles,blogs,etc.
  • Understanding projects
  • Working closely with Media/PR personnels
  • Bringing out researches or interviews when necessary
  • Proofreading/editing

Requirements:

  • Experience as a Copywriter
  • Good writing acumen
  • Familiar with MS Office, wordpress and other applications
  • Excellent communication skills (verbal and written)
  • Proven work that has been done
  • BA/BSc in Marketing, Journalism or a related field

Social Media Coordinator

About the role

A successful Social Media Coordinator will create and maintain an online brand presence across a variety of platforms. This position takes creativity and ingenuity as you will be creating engaging online content for blog, Facebook, or Twitter readers. If you are technologically savvy and want to engage with clients online, this position would be a great fit for you. Online marketing through social media requires a multiplicity of skills including design, communication, and research.

Responsibilities:

  • Research current trends and audience preferences in order to create relevant content
  • Facilitate and engage in online conversations with customers, including responding to queries or questions from clients.
  • Measure, record, and monitor SEO
  • Facilitate training on proficient social media use for coworkers.
  • Develop and implement an optimal posting schedule, taking into consideration metrics and customer engagement
  • Suggest and research new ways to attract or engage customers, including promotions, contests, or other methods

Requirements:

  • Previous Social Media Coordinator experience
  • Ability to deliver unique and engaging social media content
  • Familiarity with online marketing strategies and how to implement these strategies
  • Ability to predict and grasp future internet trends and technological trends, in order to anticipate customer engagement
  • Great analytical, multitasking, and communication skills
  • BS degree in Marketing, or another similar field such as New Media

Social Media Analyst

About the role

We are looking for a Social Media Analyst to monitor our initiatives on social media and successfully market through these channels.

For this role, you should have a deep understanding of how different social networks operate. The candidate should be familiar with Search Engine Optimization (SEO) for online content. An interest in the latest digital trends and a tech-savvy professional attitude will serve you well in this position.

Your ultimate goal is to increase brand awareness through online channels, using effective social media strategies and campaigns.

Responsibilities:

  • Analyze user engagement (e.g. click-through and bounce rates)
  • Report on web traffic from all social media
  • Maintenance and support of online SEO strategies, including the optimization of keywords in content marketing projects.
  • Identify online customer habits and suggest means by which to broaden our audience.
  • Maintain a cohesive strategy across all platforms to increase our brand awareness
  • Coordinate and collaborate with other departments such as Social Media Manager and Marketing department to synthesise marketing campaigns.
  • Respond in a timely manner to customer queries and comments across platforms.
  • Advise other employees on their social media activity (e.g. how and what to share on personal or company pages, as well as how to respond to queries or comments from customers or clients)
  • Research benefits of emerging social networks in regards to our company
  • Update our social media company policy as needed.

Requirements:

  • Previous work experience as a Social Media Analyst, Social Media Coordinator or comparable role
  • Hands-on experience with social media platforms and digital marketing campaigns
  • In-depth understanding of SEO, keyword research and Google Analytics
  • Experience managing social media through tools such as Buffer or HootSuite
  • Familiarity with online content and management systems such as WordPress
  • Ability to identify trends and preferences among target audiences
  • Excellent communication, time management, and multitasking skills.
  • BSc in Marketing, Communications or related field
  • Additional qualifications in digital technologies or social media management are preferable

SEM Specialist

Marketing

About the role

The Search Engine Marketing (SEM) Specialist will manage paid search campaigns on Google, and all other pay-per-click (PPC) marketing activities. A successful Search Engine Marketing (SEM) Specialist will work with the SEO and Marketing team to maximize ROI, drive traffic, and customers. In addition, the SEM Specialist is in charge of managing the paid search budget.

Responsibilities:

  • Execute tests, collect and analyze data, identify trends and insights
  • Achieve maximum ROI in paid search campaigns using analysis of data
  • Track, report, and analyze website analytics
  • Track, report, and analyze PPC initiatives and campaigns
  • Effectively manage campaign expenses by staying on budget, appropriately estimating monthly costs, and reconciling any discrepancies that may arise.
  • Optimize copy and landing pages for paid search engine marketing campaigns
  • Continually expand and optimize paid keyword discovery
  • Research and analyze competitor advertising links

Requirements:

  • Proven SEM experience and success managing PPC campaigns across Google, Yahoo and Bing
  • Well-versed in performance marketing, conversion, and online customer acquisition
  • Continually current on trends and best search engine marketing practices
  • In-depth experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
  • Adept in and experienced with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)
  • Strong analytical skills
  • Experience generating SEM reports
  • Familiarity with A/B and multivariate experiments
  • Working knowledge of HTML, CSS, and JavaScript development and constraints
  • BS/MS degree in Marketing or a quantitative, test-driven field

SEO Manager

Marketing

About the role

We are looking for an SEO Manager to coordinate SEO efforts.This includes onsite and offsite optimization, as well as keyword expansion research.  The SEO manager oversees paid search campaigns, leading them to success.

We are looking for a cogent and insightful professional who is a a great collaborator. The SEO Manager works with a variety of teams, so great communication skills are a must. Current knowledge of SEO practices and techniques is essential to this role.

The SEO Manager ensures that content is optimized, and is search engine friendly to ensure an increase in company profitability.

Responsibilities:

  • Development and execution of successful SEO strategies
  • Team management of SEO specialists
  • Guide content teams through keyword research
  • Recommend fixes for technical SEO issues
  • Optimize paid search copy, website content, and landing pages.
  • Oversee off-page optimization projects (e.g. link-building)
  • Report on aspects of SEO such as traffic and rankings, collect data.
  • Optimize campaigns through work with social media and PPC teams.
  • Remain current on SEO trends as well as integrated marketing trends.

Requirements:

  • Knowledge of standard and current SEO practices
  • Proficiency in HTML/CSS
  • Experience with SEO reporting
  • Familiarity with relevant tools (e.g. Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends)
  • Great communication, leadership, and organizational skills.
  • Numerical aptitude and skill, combined with an analytical outlook and mindset.
  • BSc/BA in Marketing, Business or related field
  • Proven experience in the role of SEM manager, SEO Manager, or similar.

Product Marketing Manager

Marketing

About the role

The Product Marketing Manager will lead outbound marketing activity. You will be responsible for strengthening our brand and boosting sales through outstanding product presentation. Your goal will be positioning and promoting products through the most profitable plan. Creative and quantitative thinking is a must for this position. The perfect candidate will be familiar with a variety of marketing techniques, such as varied pricing strategies and email campaigns.

Responsibilities:

  • Translation of technical details into user benefits.
  • Creating compelling messages to be used across a variety of platforms, such as landing pages or ad campaigns
  • Follow and analyze market trends in order to best position our brand and products
  • Work alongside and within a variety of teams to implement strategies, from design and content to product and sales.
  • Evaluate projects using feedback from customers as well as relevant KPIs.
  • Study our products in order to work effectively in this role

Requirements:

  • Background in copywriting, design, or similar field is a plus.
  • Proficiency in, and familiarity with, web analytics tools such as Google Analytics or WebTrends
  • Creativity, an eye for detail, and an analytical mind are necessary. These will take you a long way in crystallizing marketing campaigns.
  • BSc/BA in similar or related fields such as Communications; proven prior experience as a Brand or Product Manager, or similar position.

Email Marketing Manager

Marketing

About the role

We are looking for a talented Email Marketing Manager to take the lead in the optimization of our email marketing strategies.  You will be in charge of running email marketing campaigns from start to finish, management of email databases, and generation of newsletters.

We would like to meet you if you are creative, can generate innovative ideas, and are interested in web technologies. As an Email marketing manager reaching out to customers by email about new products and events is your role.

You should adeptly promote our brand and ensure that customers are constantly in touch with company updates via email.

Responsibilities:

  • Grow email list through identification of target audience
  • Design and implement direct email marketing campaigns
  • Ensure clarity of emails through proofreading for grammar and spelling errors.
  • Ensure that emails are mobile-friendly, by using appropriate templates.
  • Share company updates with customers through email newsletters.
  • Personalize and upgrade our email through advanced features and unique templates
  • Minimize unsubscribes by ensuring that email communication with clients is prompt and accurate.
  • Generate leads through created email databases
  • Analyze campaign performance and suggest improvements
  • Generate sales revenue reports based on email marketing campaigns.
  • Confirm that emails follow industry policies and best practices

Requirements:

  • Proven work experience as an Email marketing manager or Digital marketing specialist
  • Firsthand experience with HTML and content management systems
  • Aptitude in marketing automation technology
  • Cognition of SEO/SEM and Google Analytics
  • Familiarity with database tools and analytical tools.
  • Exemplary skills in written communication; project management; and copywriting.
  • An ability to work under tight deadlines
  • BSc degree in Marketing or relevant field

Digital Media Specialist

Marketing

About the role

The Digital Media Specialist will lead our marketing efforts using new media and digital tools.

If you can efficiently and creatively handle various online marketing tools, including websites, podcasts and blogs, this position is for you. You will work with a variety of teams to coordinate our marketing, advertising and promotional activities.Your goal is to increase client engagement and promote our company.

Responsibilities:

  • Design digital media campaigns that align with the goals of our business
  • Coordinate and support the creation of digital content  in various forms (e.g. website, blogs, press releases and podcasts)
  • Manage digital projects end-to-end
  • Establish our web presence and boost brand awareness by doing so
  • Maintain a strong online company voice through social media
  • Communicate effectively with Marketing, Sales and Product development teams in ensuring brand consistency
  • Suggest and implement direct marketing methods to increase profitability
  • Monitor ROI and KPIs
  • Stay up-to-date with digital media developments

Requirements:

  • Proven work experience as a Digital media specialist or Digital marketing manager or comparable role
  • Skillful knowledge of Photoshop, Final Cut Pro, Premiere Pro, Audacity and/or  other media editing software
  • Experience with visual communication principles
  • Familiarity with content management systems
  • Familiarity with web design and principals
  • Outstanding analytical and project management skills
  • Be able to multitask and work under tight deadlines
  • Your verbal and written communication skills should be very strong.
  • BSc degree in Marketing, Digital media or relevant field

Digital Marketing Manager

Marketing

About the role

The Digital Marketing Manager develops, implements, tracks, and optimizes digital marketing campaigns across all digital channels. You should have a strong grasp of concepts regarding marketing tools, strategies, and integrated digital marketing campaigns. You should be able to lead a digital marketing campaign from conception to full execution. The Digital Marketing manager ensures that campaigns launch on time, and within budget. You will work with a variety of other teams including marketing, programmers, and vendors.

Responsibilities:

  • Plan and execute all web, SEO/SEM, marketing database, email, social media, and display advertising campaigns.
  • Design, create, and maintain social media presence.
  • Measure and report on digital marketing campaign performance, and assess these against goals such as ROI and KPIs.
  • Optimize spend and performance based on trend insights.
  • Brainstorm new creative growth strategies.
  • Plan, execute, and measure experiments and conversion tests.
  • Create landing pages and optimize user experience by collaborating with internal teams
  • Evaluate end-to-end customer experience using analytical ability, looking across multiple channels.
  • Instrument conversion points and optimize user funnels
  • Evaluate emergent technologies; provide thought leadership; provide perspective for adoption when appropriate.”

Creative Director

Media & Public Relations

About the role

We are seeking an experienced Creative Director to provide our teams with the guidance and knowledge to release new and impressive projects. The Creative Director with conceptualize a particular venture and monitor it’s progress. Your creative vision will be implemented, and you will become the point of contact for any creative plan hoping to reach the customer.

Your goal is to achieve great outcomes for our projects visually and essentially, in order to meet customer and brand expectations as well as to drive sustainable growth. 

Responsibilities:

  • Conceive and actualize concepts, guidelines, and procedures in a variety of creative projects, overseeing progress from beginning to end
  • Obtain client specifications by working with the account executives, ensuring your project fits requirements
  • Motivate, direct, and inspire teams of illustrators, copywriters, and others, so that they may use their talents to the fullest.
  • Generate ideas with your teams during brainstorming sessions
  • Produce well-crafted copy that fits the needs of both you and your client, while remaining creative and innovative.
  • Provide feedback to your team while revising content, approving or rejecting ideas, and analyzing presentations.
  • Train and mentor subordinates to the point of professionalism
  • Monitor team’s results and base further actions on said results.

Requirements:

  • Proven experience as a creative director or in a similar creative role
  • Hands-on experience in creative process, including graphic design, marketing, and brand development stages.
  • Excellent working knowledge of software such as Photoshop, Illustrator, InDesign etc.
  • Outstanding skills in leadership, interpersonal communications and analytical abilities.
  • BSc/BA in advertising, fine art, design or relevant field; MSc/MA will be considered an asset

Content Marketing Manager

About the role

A proficient Content Marketing Manager will be responsible for inbound marketing strategies such as blogs, social media, and the generation of leads. This position would be a great fit for a creative marketing professional looking to put their writing background to use. Content development,  with the intent of attracting customers, will be a large part of this position. Content developed needs to be fresh, up to date, and engaging for the customer. Being current on new technologies and marketing trends is vital to success in this role. The expansion of the company’s digital footprint is your ultimate goal, along with brand awareness.

Responsibilities:

  • Generate ideas to increase customer engagement, while receiving and responding to feedback from customers.
  • Analysis of web traffic metrics and optimization of content
  • Proficiency in, and use of, of SEO and Google Analytics required
  • Edit, proofread, improve, and deliver engaging content to the customer regularly
  • Be outgoing! Inspire team members in unique ways to keep content fresh
  • Develop an editorial calendar and subsequently delegate within said calendar.
  • Design marketing strategies with goals that are short term as well as long term.
  • Achieve business targets through content marketing strategies
  • Ensure a diverse web presence by sharing content through a multiplicity of channels

Requirements:

  • Project management skills
  • Content Management Software experience
  • Proficiency in MS Office and WordPress or similar program
  • Expert social media platform understanding
  • Great communication skills in the English language.
  • Previous Marketing Manager experience
  • BSc degree in Marketing, Journalism, or other related field.

Community Manager

Media & Public Relations

About the role

If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

The ideal Community Manager has exceptional oral and written communication skills. They have the ability to develop engaging and unique content. You should be a ‘people person’ with great customer service skills. You should also possess the ability to moderate community conversations, both online and offline.

Ultimately, you will act as the face and voice of our brand and the management of all community communication.

Responsibilities:

  • Ensure that communication and social media campaigns align with marketing strategies
  • Provide engaging content in a variety of forms, such as text, image, and video, for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in community building and brand awareness boosting events.
  • Ensure brand consistency by communicating with Marketing, PR, and Communications teams.
  • Liaise with Development and Sales departments to keep up-to-date on new features and products
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay informed on trends in digital technology.

Requirements:

  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics, and to utilize those metrics (e.g. repeat attendance at events)
  • Excellent verbal communication and writing skills
  • Hands on experience with brand management through social media
  • Monitor website traffic and customer engagement through metrics, and be able to interpret those metrics.
  • Knowledge of online channels of marketing and marketing practices
  • Attention to detail and ability to multitask

Brand Manager

Marketing

About the role

Our company is seeking a talented and experienced Brand Manager to deliver insightful and innovative marketing campaigns that align with consumer insights. You will be joining a fast-paced, strategic environment in which you will conceptualize and implement strategies intended to grow our market share and strengthen the reputation of our brand. In addition, your position will be integral in the improvement of customer satisfaction, drive, and growth.

Responsibilities:

  • Analyze brand’s position in market, crystallizing consumer insights
  • By taking ownership of our brand, you will provide mission, vision, and goals to match.
  • Use brand strategies to create plans for brand, as well as to utilize in brand positioning, and go-to market strategies.
  • Compel “target population” to take action through creation of motivating stimulus and leadership of creative development.
  • Establish specifications for performance, parameters for price and cost, and specify price and cost for sales estimates and applications.
  • Act as a motivating force for your team, encouraging team members to do their best work.
  • Monitor the trends of the market, research activities of consumer markets and competitor activities, in order to identify key issues as well as opportunities
  • Ensure product line consistency through monitoring of marketing and advertising agencies
  • Conceptualize growth strategies that are new and unique
  • Ensure that the direction, choices, and tactics of brand are aligned

Requirements:

  • Experience as a Brand Manager or associate Brand Manager, or comparable
  • Driven for success, with outstanding leadership skills
  • Excellent understanding of the full marketing mix
  • A creative type, very out-of-the-box thinker with unique ideas
  • Experience in identifying target audiences and devising campaigns that engage, inform and motivate
  • Proven ability to effectively develop and communicate brand and marketing strategies and recommend those to executive management
  • Strong analytical skills and data-driven thinking
  • Communication and interpersonal skills of the advanced degree
  • Consistently current on latest trends and marketing best practices
  • Able to proficiently work with numbers, metrics and spreadsheets
  • Excellent command of the English language
  • BS/MS degree in marketing or a related field

Brand Ambassador

Marketing

About the role

The brand ambassador is enthusiastic and willing to be the face of the company and bring their creativity to the table. The Brand Ambassador will attend trade shows to promote the company, as well as working on Social Media accounts and answering customer questions online through a variety of channels. Your overarching goal is to promote brand awareness and generate new sales opportunities. The Brand Ambassador will be an excellent communicator who is driven to promote our company and products.

Responsibilities:

  • Use social media to promote products and services on the internet
  • Monitor and respond to online comments from customers, forwarding these to the Marketing Department
  • Assist in organization of marketing events.
  • Track preferences, buying trends, and feedback from customers. Use this to our advantage in a variety of ways.
  • Maintain a report on competitor activity in marketing.
  • Have a thorough understanding of our products and brands, as well as employing word of mouth or in-person marketing techniques.
  • Monitor, create, and share online reviews of our products.

Requirements:

  • Previous work experience in the field of promotion, marketing, branding, or similar
  • Social Media savvy and familiar with management tools such as HootSuite and Buffer
  • Excellent professionalism skills, communication, friendly demeanor and outgoing personality.
  • Relevant degree in a field such as Marketing
  • Retail sales experience desirable
  • Online content creation experience

Associate Brand Manager

Marketing

About the role

We are looking for an Associate Brand Manager to participate in designing and implementing effective marketing strategies. These strategies will be used to build our brand, as well as to facilitate an increase in customer engagement.

The Associate Brand Manager collaborates with a multiplicity of internal teams to conduct market and competitive analyses. They also design promotional campaigns and develop profitable positioning and pricing for our brand. You should hold a degree in Marketing or a similar field. You should have a deep understanding of multiple distribution channels and advertising activities. Previous experience in the analysis of consumer behavior and/or organizing promotional events is desirable.

You will help us make our brand easily recognizable, so that customers can identify and select our company’s products and services.

Responsibilities:

  • Conduct research to identify market trends and target customers’ preferences
  • Increase brand awareness through marketing plans
  • Ensure strong brand presence in marketing channels offline and online.
  • Review packaging and positioning of products and suggest creative improvements as needed
  • Research competition, using findings as opportunities for brand growth
  • Design advertising campaigns for new products/services
  • Report results of advertising campaigns to Brand Manager
  • Coordinate with the Product Marketing Manager to ensure consistency in strategy for product line.
  • Assist in the development of effective media campaigns and choice of appropriate channels for distribution
  • Update the pricing of products to align with the company’s long-term objectives
  • Collaboratively organize promotional events to present the company positively.

Art Director

Media & Public Relations

About the role

Our organization is seeking a creatively oriented art director to work in a fast paced environment. The ideal candidate will love the challenge of discovering what makes customers “click.” The Art Director cooperates and collaborates with a design team to conceptualize an overall concept.

Responsibilities:

  • Generate clear ideas and concepts in collaboration with the copywriter
  • Visualize ideas using sketches, storyboards, and roughs.
  • Understand marketing initiatives, strategic positioning and target audience
  • Cooperate with other members of your creative team across a variety of types of media
  • Take work from concept to final execution within deadlines
  • Provide directions to other designers while managing and delegating responsibility
  • Present completed ideas to clients or team members
  • Remain current on all trends and maintain best practices

Requirements:

  • Proven working experience as Art director
  • Hands on experience with logo design, typography, color, web layout design, print production, image selection and package design
  • Proficient use of visual design and wire-framing tools, including InDesign, Photoshop, and Illustrator.
  • Demonstrable graphic design skills complemented by a strong portfolio
  • Incorporate feedback and take direction well
  • Give direction efficiently
  • Be willing to work with a team, and have strong communication and presentation skills
  • Relevant education or training

Recruiter

Human Resources

About the role

We are looking for a Recruiter with full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.

A successful recruiter will collaborate with department managers on a regular basis and proactively identify future hiring needs. You should also be able to attract candidates using various sources, like social media networks and employee referrals. Our ideal recruiter holds an academic HR background combined with work experience in screening, interviewing and assessing candidates.

Ultimately, the responsibilities of the Recruiter are to ensure our company attracts, hires and retains the best employees, while growing a strong talent pipeline.

Responsibilities:

  • Creating new recruiting strategies
  • Creating and modifying new job descriptions
  • Creating recruitment documents
  • Posting jobs on various channels
  • Screening of backgrounds
  • Conducting interviews
  • Promoting the company on a wide basi

Requirements:

  • Experience as a Recruiter
  • Excellent analytical skills
  • Familiar with HR databases
  • Familiar with MS Office softwares
  • Great problem-solving skills
  • Effective communication skills
  • BA/BSc degree in Business, Human Resources or a related field

HR Manager

Human Resources

About the role

We are looking for a skilled HR Manager to oversee all aspects of Human Resources practices and processes.  You will support business needs and ensure the proper implementation of company strategy and objectives.

The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.

Responsibilities:

  • Managing recruitment process and updating procedures when necessary
  • Overseeing the performance of the recruitment team
  • Maintaining records
  • Creating new recruitment processes
  • Selecting the appropriate advertising methods
  • Informing team about the hiring techniques
  • Taking part in career exhibitions

Requirements:

  • Experience as a Human Resources Manager
  • Knowledge of the labour laws and screening
  • Familiar with MS Office
  • Great leadership skills
  • Effective communication skills
  • BA/BSc in Human Resource Management or a related field

HR Administrator

About the role

We are looking for an HR Administrator to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners.

Your main administrative duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner.

Ultimately, you should be able to ensure our HR department supports our employees while conforming to labor laws.

Responsibilities:

  • Handling employees records
  • Updating the database with necessary information
  • Assisting with the preparation of documents
  • Addressing employees queries
  • Participating in HR activities
  • Working closely with payroll to  provide information for employees (sick leave, vacation, etc.)

Requirements:

  • Experience as a HR Administrator
  • Excellent problem-solving skills
  • Knowledge of the HR processes/labor laws
  • Proficient with MS Office softwares
  • Great organizational skills
  • Effective communication skills
  • BA/BSc in Human Resources, Business or a related field

Financial Analyst

Accounting & Finance

About the role

We are looking for an experienced Financial Analyst to join our team and help us collecting accurate and data based information on the company's profitability, solvency, stability and liquidity. Your duties will include researching and analyzing financial information to help us make well informed decisions, writing reports and monitoring financial movements.

Responsibilities:

  • Collecting and analyzing financial data including budgets, income statement forecasts etc.
  • Developing recommendations to reduce costs and improve company's financial performance
  • Ensuring that company’s goals and financial standing are taken into account
  • Collecting and processing data to prepare sophisticated reports on financial status and risks
  • Building financial models, and performing benchmarking and process analysis
  • Analyzing company's actual results in comparison with forecasts to track and determine its financial status
  • Organizing business studies on past, future and comparative performance and developing forecast models
  • Reconciling transactions by comparing and correcting data
  • Researching and identifying trends in order to develop suggestions for a senior financial analyst
  • Staying informed about changes and trends in company's business niche
  • Consulting with managers to help with long term and strategic decision making

Requirements:

  • 3+ years' experience of working on a Finance Analyst position
  • Profound experience of working with spreadsheets, databases, MS Office and financial software applications
  • Profound experience with statistical analysis and statistical packages
  • In-depth knowledge of financial forecasting and diagnosis, corporate finance and information analysis
  • Strong presentation, reporting and communication skills
  • Good knowledge of current financial subjects, accounting, tax laws, money market and business environments
  • BS degree in Finance, Economics or other related area

Project Enginer

Engineering

About the role

We are looking for a skilled Project Engineer who will organize all engineering and technical disciplines that projects involve. Your duties will include scheduling, planning, forecasting, resourcing and managing all the technical activities to ensure project accuracy and quality.

We expect you to be passionate about your job and deeply concerned about quality and efficiency. You should also be a good problem solver with creative approach to your tasks.

Responsibilities:

  • Setup and manage the assigned engineering projects
  • Ensure compliance to applicable codes, practices, QA/QC policies, performance standards and specifications
  • Communicate with the clients to interpret their needs and requirements and provide them with support, on a daily basis
  • Oversee overall quality control of the work (budget, schedule, plans, personnel’s performance) and prepare regular reports on project status
  • Lead and mentor project team, assigning responsibilities
  • Collaborate with project manager and other project participants to provide assistance and technical support
  • Manage engineering deliverables and initiate appropriate corrective actions

Requirements:

  • 2+ years' experience of working on a Project Engineer or other relevant position
  • Significant experience with design and visualisations software such as AutoCAD
  • Profound knowledge of industry rules, regulations, best practices and performance standards
  • Experience of working with multiple discipline projects
  • Strong project management and supervision skills
  • Good practical experience with MS Office skills
  • Good decision making ability and leadership skills
  • Good time management and organization skills
  • BS degree in Engineering or relevant field
  • Valid engineer license

Web Designer

Design

About the role

We are looking for an experienced Web Designer who will help us to create amazing user experiences. Your duties will include translating high-level requirements into interaction flows and artifacts, transforming them into beautiful, intuitive, and functional designs.

We expect you to have an eye for clean and artful web design. You should also have superior user interface design skills.

 

Responsibilities:

  • Participate in all visual design stages from concept to final hand-off to engineering
  • Develop original website design ideas that bring simplicity and user friendliness to complex roadblocks
  • Interact with the team to share and discuss design ideas
  • Prepare wireframes, storyboards, user flows, process flows and site maps
  • Discuss designs and key deliverables to peers and executive level stakeholders
  • Set design guidelines, best practices and standards

Requirements:

  • 2+ years' experience of working on a Web Designer position, with a solid portfolio or fulfilled works
  • Significant experience in creating wireframes, storyboards, user flows, process flows and site maps
  • Excellent knowledge of HTML, CSS and JavaScript
  • Good working experience with Photoshop, Illustrator or other visual design and wire-framing tools
  • Strong graphic design and visual design skills with sensitivity to user-system interaction
  • Good experience of working in an Agile/Scrum development process
  • Strong problem-solving skills with creative approach
  • BS or MS degree in Human-Computer Interaction, Interaction Design or a Visual Arts subject

UX Designer

Design

About the role

We are looking for a skilled UX Designer who will design our software and platforms to help meet our customers' needs. You will make our product more user-friendly and intuitive to attract and retain customers, by combining interfaces and workflows to enhance user experience.

A successful candidate should be an analytical and creative designer who is able to grasp user needs and solve problems. We also expect you to have strong portfolio of successful UX and other technical projects.

Responsibilities:

  • Analyze and meet product specifications and user expectations
  • Perform concept and usability testing and gather feedback
  • Use special personas based on user research results
  • Create right interaction models and evaluate their success
  • Build wireframes and prototypes around customer needs
  • Solve UX problems, such as usability or findability, using creative approach
  • Collaborate with UI designers to implement attractive designs
  • Discuss design ideas and prototypes with developers
  • Stay informed about competitor products and industry trends 

Requirements:

  • 2+ years' experience of working on a UX Designer, UI Designer or other relevant position
  • Significant experience with design software and a solid portfolio of design projects
  • Excellent knowledge of interaction design and information architecture
  • Good knowledge of HTML/CSS; JavaScript is a plus
  • Experience in project management and research will be a bonus
  • Strong analytical and problem-solving skills with business-oriented approach
  • Strong communication skills
  • BSc in Design, Computer Science, Engineering or other related area

Graphic Designer

Design

About the role

We are looking for a skilled Graphic Designer to help interpret our clients needs and to design solutions with high visual impact. Your duties will include participation in a variety of products, including websites, books, magazines, product packaging, websites, exhibitions, corporate identity and so on.

You should possess great creativity and have a solid background in design. We also expect you to be able to efficiently cooperate with our designers and sales team.

 

Responsibilities:

  • Organize the design “brief” and record requirements and clients' needs
  • Develop new design concepts, graphics and layouts, using creative approach
  • Organize project implementation and define budget constraints
  • Use various media sources and graphic design software to accomplish your work
  • Develop rough drafts and present your ideas
  • Improve final designs according to clients comments and gain full approval
  • Collaborate with copywriters, designers, stylists, executives and other stakeholders

 

Requirements:

  • 2+ years' experience of working on a Graphic Designer or other similar position
  • Excellent graphic design skills with a strong portfolio
  • Creative flair, versatility, conceptual/visual ability and originality
  • Strong interaction, communication and presentation skills
  • Good practical experience with industry leading software and technologies, such as In Design, Illustrator, Dreamweaver, Photoshop and so on
  • Strong abilities to comply with requirements of time, costs and deadlines
  • BS or MS degree in Human-Computer Interaction, Interaction Design or a Visual Arts subject

Receptionist

Administrative

About the role

As our receptionist, you will be the first point of contact for the company, and you will provide administrative support across the organization.

You'll handle the flow of people through the business and ensure that all receptionist Responsibilities completed accurately and delivered promptly, with high quality.

Responsibilities:

  • Assist visitors by greeting, welcoming, directing and announcing them appropriately
  • Answer, screen and forward any incoming phone calls while presenting essential information when needed
  • Receive and sort daily mail/deliveries/couriers
  • Manage security by following procedures and controlling access (monitor logbook, issue visitor badges)
  • Update appointment calendars and plan meetings/appointments
  • Complete other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Requirements:

  • Come experience in a front office, preferrably handling receptionist responsibilities
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Resourceful and proactive, able to deal with issues as they arise
  • Capacity to organize, multitask, prioritize and work under pressure
  • High school degree

Customer Service Manager

Customer Service

About the role

We're in need of an experienced Customer Service Manager to provide excellent customer service and inspire this kind of outstanding service throughout the organization.

Your primary goal will be to keep the department running in an effective, productive and profitable manner; and to increase customer satisfaction, loyalty and retention.

Responsibilities:

  • Advance customer service experience, create engaged clients and promote organic growth
  • Take ownership of customers' issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Perfect service procedures, policies, and standards
  • Keep accurate records and document customer service actions and discussions
  • Review statistics and compile accurate reporting
  • Recruit, coach, and develop customer service agents. Create an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry developments and apply best practices to areas of improvement
  • Manage resources and use available assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

Requirements:

  • Some Proven working experience as a customer service manager
  • Expertise in providing customer service support
  • Great understanding of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases, and tools
  • Recognition of industry’s latest technology trends and applications
  • Capacity to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • BS degree in Business Administration or related field

Call Center Supervisor

Customer Service

About the role

We are looking for a capable Call Center Supervisor to organize and direct the staff of our call center. You'll be responsible for assessing their work and giving them the kind of feedback that maximizes their performance.

Our call center supervisor must have customer service and supervisory experience. The ideal candidate will have great communication skills, plus be able to lead and motivate a team. You'll be organized, reliable, and results-oriented.

Your goal will be consistent, excellent performance from your team to support out company's drive toward sustainable business growth.

Responsibilities:

  • Help us create targets for individuals and teams
  • Hire and onboard new employees
  • Answer questions from staff and provide guidance and feedback
  • Anticipate escalation and take over calls when needed
  • Devise ways to optimize procedures and keep staff motivated
  • Measure team performance with key metrics such as call abandonment, calls waiting, etc.
  • Ensure adherence to policies for attendance, established procedures etc.
  • Keep management well-informed about issues and problems
  • Prepare monthly/annual results and performance reports

Requirements:

  • Proven experience as call center supervisor or similar supervisory position
  • Experience in customer service is essential
  • Proficient in English; Good knowledge of additional languages will be a definite plus
  • Working knowledge of MS Office
  • Tech savvy with knowledge of telephone equipment and relevant computer programs
  • Knowledge of performance evaluation procedures
  • Outstanding communication and negotiation abilities
  • A results-oriented approach
  • Excellent organizational and leadership skills
  • Ability to work under pressure
  • High school diploma

Call Center Representative

Customer Service

About the role

We're on the lookout for a Call Center Representative to be the primary link between our company and our current and potential customers.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.

Responsibilities:

  • Manage large amounts of inbound and outbound calls with efficiency and courtesy
  • Follow conversation prompts and scripts when handling different topics
  • Identify customers’ needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by going the extra mile when you can
  • Keep accessible, comprehensive records of all conversations in our call center database
  • Attend educational seminars to improve knowledge and performance level
  • Meet or exceed personal/team qualitative and quantitative targets

Requirements:

  • Previous experience in a customer support role
  • Proven track record of over-achievement on quotas
  • Strong phone and verbal communication skills, plus active listening skills
  • Comfortability with CRM systems and best practices
  • Empathetic customer focus, flexibility to manage many different personality types
  • Ability to multi-task, set priorities, and manage time effectively
  • High school degree

Virtual Assistant

Administrative

About the role

We are looking for a Virtual Assistant who will be responsible for administrative support to our team while working remotely. You will handle administrative projects and deliver high-quality work under minimum supervision.

You are required to have experience of fulfilling various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. A strong Internet connection is required, along with experience using communication tools like Skype.

Responsibilities:

  • Organize communication via emails and phone calls
  • Provide customer service as first point of contact
  • Organize meetings, travels and accommodations
  • Manage contact lists and organize managers’ calendars
  • Create and review customer spreadsheets and keep online records
  • Conduct market research and report on the results
  • Prepare presentations
  • Help employees with their administrative queries

Requirements:

  • 2+ years' experience of working on a Virtual Assistant or other relevant position
  • Significant experience with current technologies, like desktop sharing, cloud services and VoIP
  • Good practical experience with word-processing software and spreadsheets, particularly MS Office
  • Good practical experience with online calendars and scheduling, particularly Google Calendar
  • Strong phone, email and instant messaging communication skills
  • Strong organizational and time management skills
  • High school diploma; additional qualification as an Administrator or Executive Assistant will be a bonus

Project Manager

Operations

About the role

We are looking for a Program Manager who will manage our company's programs to ensure they deliver the desirable outcome. You will be responsible for strategic guidance to teams and project managers and overseeing of the progress of operations.

You should be an excellent leader and have experience in managing staff of different disciplines to produce results in a timely manner. Besides, you must be able to develop efficient strategies and tactics.

Responsibilities:

  • Manage and supervise project managers and other personnel
  • Develop and manage inter-connected projects and coordinate cross-project activities
  • Review and optimize strategies and objectives
  • Manage deadlines, budgets and activities
  • Monitor and optimize program performance and aim to maximize ROI and assume responsibility for customers and vendors within a program scope
  • Apply change, risk and resource management
  • Troubleshoot projects’ higher scope issues
  • Create reports for program directors

Requirements:

  • 3+ years' experience of working on a Program Manager or other related position
  • Significant experience with project/program management techniques and methods
  • Excellent knowledge of performance evaluation and change management principles
  • Good practical experience with program/project management software (such as Basecamp or MS Project) and MS Office
  • Strong leadership, organizational and problem-solving skills
  • Excellent communication skills
  • BSc or BA degree in management or other relevant area; MSc or MA degree will be a bonus

Executive Assistant

About the role

We are looking for an experienced Executive Assistant who will provide support with clerical tasks, ensuring all related corporate procedures are well-organised and performed in time. A successful candidate should be able to act proactively and without guidance while understanding company's needs and adhering to its policies. 

Responsibilities:

  • Help to establish contact between the executives and company employees/clients and manage information flow
  • Manage information for internal and external communication including memos, emails, presentations, reports
  • Supervise the performance of clerical and administrative staff
  • Help executives to arrange their daily schedule, setting up meetings, travel, speaking engagements and ensuring they follow their agenda
  • Receive and direct phone calls and distribute correspondence
  • Manage office filing system
  • Perform office management operations by keeping up with office supply inventory

Requirements:

  • 3+ years' experience of working on an Executive Assistant or Senior Executive Assistant   position
  • Profound experience with office management systems and procedures, as well as major office gadgets and applications
  • Outstanding MS Office knowledge and English proficiency
  • Strong organisational and time management skills,
  • Strong verbal and written communications skills
  • Confidentiality and discretion
  • High School degree; PA diploma or certification will be a bonus

Director of Operations

Operations

About the role

We are looking for a Director of Operations who will help us with organization of our daily operations, in order to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. Your duties will include ensuring that our business is well-coordinated and productive by managing its procedures and coaching its people.

You should possess thorough knowledge of various company processes, be competent and able to plan many different kinds of operational activities. We also expect you to be an excellent leader who can discover the most efficient ways to run the business.

Responsibilities:

  • Perform evaluation of the efficiency of business procedures according to organizational objectives and apply improvements, on a regular basis
  • Work together with executives and top managers to make decisions for operational activities and set strategic goals
  • Monitor daily business activities to ensure smooth progress
  • Oversee procurement processes and coordinate material and resources allocation
  • Supervise the work of different departments and provide constructive feedback
  • Perform evaluation of overall company's performance by gathering, analyzing and interpreting data and metrics
  • Organize customer support processes, enhancing customer satisfaction
  • Explore financial information and optimize operational budgets
  • Review and update policies and promote their implementation
  • Organize relationships and agreements with external partners and vendors
  • Verify the compliance of company's operations to legal regulations and inner policies

Requirements:

  • 3+ years' experience of working on a Director of Operations or other relevant position
  • Solid experience with diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Good practical knowledge of data analysis and performance/operation metrics
  • Working experience with MS Office and various business software including ERP and CRM solutions
  • Strong organizational and leadership abilities
  • Strong communication and people skills
  • Good knowledge of industry’s legal rules and guidelines
  • BSc or BA degree in business administration or other relevant area; MSc or MA degree will be a bonus

Business Manager

Administrative

About the role

We are looking for a skilled Business Manager who will manage the work of our company's personnel. Your duties will include ensuring the efficiency of business operations as well as setting strategic goals for the future. Ultimately, you will be responsible for ensuring the profitability of our company’s activities to drive sustainable development and long-term success.

We expect you to be be well-versed in all aspects of business. You should be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company’s vision and culture.

Responsibilities:

  • Create business plans and strategies to promote the attainment of goals
  • Create goals and objectives that contribute to company's growth and prosperity
  • Review company's resources and make sure they allow to complete company's activities (e.g. people, material, equipment etc.)
  • Oversee and manage the work of employees, providing feedback and consulting to improve efficiency and effectiveness
  • Optimize company's operations in ways that ensure maximum productivity
  • Build relationships with partners/vendors/suppliers
  • Collect external and internal data, analyze it and prepare reports on the analysis results
  • Evaluate overall company performance against its objectives
  • Represent the company in events, conferences etc.
  • Ensure adherence to legal regulations and guidelines

Requirements:

  • 3+ years' experience of working on a Business Manager or other relevant position
  • Significant experience with research methods and data analysis techniques
  • Good practical experience with MS Office, databases and information systems
  • In-depth understanding of diverse business processes and strategy development
  • Strong organizational and leadership skills
  • Strong communication and interpersonal abilities
  • BSc or BA degree in Business Management or other relevant area; MSc or MA degree will be a bonus

Administrative Assistant

Administrative

About the role

We are looking for a reliable Administrative Assistant who will undertake a broad set of administrative and clerical tasks, such as providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities, particularly making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. You will have to ensure the efficient and smooth day-to-day operation of our office.

You should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. It is also required to have previous experience as a Secretary or Executive administrative assistant and familiarity within our industry.

 

Responsibilities:

  • Arrange events, appointments and travels
  • Manage phone calls and correspondence (including email, memos, letters, faxes and forms)
  • Attend meetings and take detailed minutes
  • Participate in the preparation of regularly scheduled reports
  • Organize contact lists and filing systems
  • Meet and support visitors
  • Help clients and company representatives contact each other
  • Review and update office policies and procedures
  • Monitor office supplies and research new deals and suppliers
  • Prepare and submit expense reports
  • Collaborate with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements:

  • 3+ years' experience of working on an Administrative Assistant, Virtual Assistant (http://www.link...) or other relevant position
  • Significant experience with office management systems and procedures, as well as with office equipment, such as printers and fax machines
  • Good practical experience with MS Office, particularly MS Excel and MS PowerPoint
  • Strong time management and problem solving skills with the ability to prioritize work
  • Outstanding written and verbal communication skills, with close attention to detail
  • Strong organizational skills with the ability to multi-task
  • High School degree; additional qualification as an Administrative Assistant or a Secretary will be a bonus

Bookkeeper

Accounting & Finance

About the role

We are looking for an experienced Bookkeeper who will manage company's financial records, such as sales, receipts, payments, and purchases. Your primary responsibility will be recording all financial transactions of our business, on a daily basis. You will have to collaborate with our accounting team to help prepare financial reports, analyze results, manage invoices and tax payments, and verify the compatibility with legal regulations.

We expect you to have a Finance degree, ideally with a graduation from accounting CPE courses. You should also be familiar with accounting software packages, like FreshBooks, Kashoo, and KashFlow.

Responsibilities:

  • Manage financial transactions and oversee posting procedures on a daily basis
  • Organize accounts receivable/payable and payroll procedures
  • Oversee the correctness of transaction records, suppliers ledger, customer ledger and general ledger
  • Manage the books and provide them to senior management when needed
  • Process tax forms and handle the tax data
  • Store and maintain all bookkeeping data
  • Creat and manage reports and financial statements

Requirements:

  • 3+ years' experience of working on a Bookkeeper position
  • Excellent knowledge of basic bookkeeping and accounting payable/receivable practices
  • Profound experience with calculating, posting and managing accounting figures and financial records
  • Strong data entry and numeric skills
  • Good practical experience with spreadsheets and related corporate software
  • Excellent English and good knowledge of MS Office
  • Strong customer service and negotiation skills
  • Accuracy, reliability, and attention to detail
  • BS degree in Finance, Accounting or Business Administration

Billing Analyst

Accounting & Finance

About the role

We are looking for a skilled Billing Analyst to join our accounting department and take care of company's billing operations. You will organize proper monitoring of accounts receivable and ensure timely and accurate billing of our customers, guaranteeing our revenue.

A successful candidate should be highly responsible and keep close attention to detail. We also expect you to be good in supervised teamwork and able to meet tight deadlines.

Billing Analyst Responsibilities:

  • Issuing and sending invoices
  • Monitoring accounts receivable and transactions
  • Managing new contracts and sales
  • Cooperating with other teams to ensure billing accuracy
  • Helping customers in case of complaints and questions
  • Managing customer account reconciliations
  • Creating analytical reports and presenting them to senior managers
  • Participating in monthly and quarterly audits and clean ups
  • Detecting and resolving errors in billing operations and other related problems

Requirements:

  • 3+ years' experience of working on a Billing Analyst or similar accounting position
  • Good practical experience with electronic billing procedures
  • Excellent knowledge of MS Office, particularly especially Excel
  • Familiarity with databases and SQL
  • Strong communication and teamwork skills
  • Good organizational and time-management skills
  • Responsibility, close attention to detail, ability to meet tight deadlines
  • BSc or BA degree in accounting or similar area

Accountant

Accounting & Finance

About the role

We are looking for a skilled Accountant to be responsible for the preparation, computing, managing, researching and analyzing of company's accounting data. We expect you to provide detailed information on company's performance, liquidity, solvency, and cash flows as well as analyze its financial position and make conclusions about it.

Responsibilities:

  • Perform all accounting operations and ensure their compatibility with accounting principles and regulations
  • Calculate taxes and create tax returns, balance sheet, profit/loss statements and similar documentation
  • Create budget and financial forecasts
  • Prepare timely and accurate financial statements
  • Perform month-end and year-end close processes
  • Perform audits of company's financial transactions and prepare documentation for accounting control procedures
  • Retrieve, analyze and manage company's account information
  • Prepare periodic reports for company's executives and top managers
  • Keep corporate information confidential and develop safety measures such as random database backups
  • Monitor all updates to financial policies, regulation, and legislation

Requirements:

  • 3+ years' experience of working on a Cost Accountant or other relevant position
  • Profound knowledge of accounting, financial and business principles and procedures
  • Excellent knowledge of accounting software
  • Strong computation skills with close attention to detail
  • Productivity and confidentiality
  • Advanced degree in Accounting; CPA or CMA certification would be a bonus

About the role

We are looking for a skilled Accounting Manager to join our team and help us with supervising, tracking and evaluation of company daily activities. Your duties will include maintaining company's financial status by creating and implementing collection, analytics, verification and reporting practices. We also expect you to collaborate with company's financial department.

Responsibilities:

  • Organize the whole set of daily activities of the accounting department, such as accounts payable/receivable, cash receipts, fixed asset activity, month-end and year-end procedures, trust account statement reconciliations, treasury, budgeting, payroll, etc.
  • Develop and maintain optimized accounting practices
  • Collect and analyze accounting data and prepare financial reports based on the analysis results
  • Review existing systems and procedures and develop optimization suggestions
  • Manage accounting personnel and ensure you meet financial accounting objectives
  • Organize and review annual audits
  • Create and maintain fiscal documentation

Requirements:

  • 3+ years' experience of working on an Accounting Manager, Accounting Supervisor or Finance Manager position
  • Solid experience with bookkeeping and accounting practices,
  • Excellent knowledge of applicable standards and legal regulations
  • Good understanding of MS Office, accounting software and databases
  • Experience of processing large amounts of data
  • Strong team management skills, accuracy and close attention to detail
  • BS degree in Accounting or Finance